I do offer a complimentary 15 session on the telephone or online if required.

Counselling Sessions are then 50 mins in length with 10mins of note-taking to keep accurate records of our sessions. For private clients, these appointments are paid upfront on booking to hold your appointment time. These appointments are only recommended once the initial phone or online discussion is completed. The time scheduled for your appointment is assigned to you and you alone.

 

If you need to reschedule a session, I ask that you provide me with 24 hours’ notice and the amount paid will be put towards the next booking. Communication is the key to gain the benefits of counselling, so if you cancel (with no intent to rebook) within the 24 hour period then please carefully note that the amount you have paid will not be refunded.

 

Also, this applies if you miss a counselling session without cancelling (unless we both agree that you were unable to attend due to circumstances beyond your control). If it is possible, I will try to find another time to reschedule the appointment. In addition, you are responsible for coming to your session on time; if you are late, your appointment will still need to end on time. If I am running late, I will communicate this to you in advance and will ensure your full 50 min appointment will be undertaken.